All medical reviewers undergo extensive credentialing both by UDC staff and an external NCQA-approved credentialing organization (CVO) to verify education, practice history, qualifications and experience.
All UDC physician reviewers are required to maintain Continuing Medical Education (CME) hours, medical licensure and board certification.
Quality Assurance Protocols
Referrals are triaged to an appropriate specialty/specialist.
Draft reports are reviewed for thoroughness and completeness.
Prior to report submission to the client, any quality issues are immediately taken up with the reviewing physician.
Our medical reviewers edit and electronically sign their own reports and are solely responsible for the work product.
UDC utilizes proprietary database systems to manage network operations and report turn-around time.
Additionally...
All of UDC's physician reviewers are Board Certified in a recognized medical or surgical speciality. Several of our physician reviewers have subspecialty board specifications as well.
In complex cases that involve multi-disciplinary considerations (co-morbid cases), UDC can provide two or more reviewers from different specialties to perform the reviewer evaluation.
Most UDC physicians are in active practice and/or are academically affiliated.